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Hands-on Support

Hands-on Support

Whether in logistics or in SAP. We help wherever things are on fire.

Hands-on Support

When processes stall, knowledge is missing or time is pressing, we step right in. We work with your team, in the system and on site, until operations are running smoothly again.

01

After go-live

Processes were defined and went live, but don't work in practice? Employees weren't trained properly? Orders get stuck, documents don't go out, interfaces run into errors? The warehouse layout doesn't work the way it was planned on paper? Morale is about to tip and operations are suffering. What's needed now isn't analysis, but solutions. We step in quickly and without fuss, stabilise operations and bring calm back to everyday work – pragmatic, direct and at eye level.

02

In daily business

Your SAP consultant has left the company, all the knowledge is gone and you need support fast to keep operations running. We support you in daily business by working through support tickets and developing your solution further, and we help you rebuild and document the know-how within your company. Whether SD/MM, EWM, TM, EDI or development: we meet the teams where they are, explain things clearly, train hands-on and make sure processes are embraced again, not just followed.

03

Targeted and pragmatic

Sometimes all it takes is someone experienced keeping an eye on operations for two days, writing a concept, adjusting a setting in the system or developing a small extension. We are fast, flexible and pragmatic: Short analysis, clear recommendation, fast implementation. No 100-page documentation, no “we first need to analyse for half a year”.

We bring the passion back into your company and put out the fire.

How can we support you?

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